Hi there, I'm Zoe!

Before I ever touched a claim form, I worked directly in patient care — caring for those on hospice, and later in a lab setting as a phlebotomist before shifting into the administrative side of healthcare. Insurance billing became where I felt most in my element, primarily in medical and dental practices — there's something deeply satisfying about handling all the moving pieces of a process and turning them into a clean, organized final product.

But behavioral health, specifically, means something more to me. I care deeply about mental health and the people doing the work of helping others through hard things. I've been in therapy myself and found my footing because of it — so I know that therapy changes lives. Supporting behavioral health providers feels like a real way to contribute to people getting the help they need, and I want my work to be part of that, even from behind the scenes.

Outside the office, I'm happiest hiking with my husband to incredible places — usually in search of thundering waterfalls — or working in my flowerbeds. I find a kind of peace outdoors that I don't get anywhere else — it's where my mind can finally unwind. On quieter days, you'll find me getting lost in a good book, snuggled up with my two cats!