The Billing Cycle, Handled

Five steps. One less thing on your plate.

Willow Branch manages your billing cycle end to end, working directly inside the EHR and clearinghouse you already use — no new software, no extra logins for your staff.

1. 01

   Eligibility Verification

   We confirm a client's coverage is active before their first appointment — either a quick basic check, or a full breakdown of copay, deductible, coinsurance, and session limits, depending on what a practice needs.

2. 02

   Claims Submission

   You send over the visit codes and documentation — we check everything for completeness and payer format, then submit the claim electronically.

3. 03

   Denial Management & Appeals

   When a claim is denied, we investigate why, correct it, and resubmit or appeal — so revenue doesn't stall.

4. 04

   Payment Posting & Reconciliation

   We post each payment as it arrives and reconcile it against the payer's EOB, catching underpayments, denials, and mismatches before they pile up — one less thing for you to comb through yourself.

5. 05

   Patient Billing & Statements

   Once insurance has paid its share, we generate and send the statement for whatever balance remains.